Job Details

• Through strong collaboration with Business, Project Management Office and HR team, successfully transition all HR Operations and Payroll & Benefits activities into Client.
• Provide leadership and guidance to the HR Operations support team in all operational HR issues including payroll and drive change management through ERP system launch & its integration with payroll suite & other applications as part of HR transition.
• Drive and accelerate change by ensuring simplified & standardized processes, technology support.
• Ensure day-to-day execution of service level commitments, including rigorous quality and audit reviews, timely & proactive management of escalations / service failures.
• Ensure compliance, service excellence and continuous process improvement, leveraging Lean methodology.
• Partner with HR, Finance and other business teams to ensure robust, accurate and timely service
• Collaborate with Finance, HR and other business teams to ensure delivery of streamlined & standardized processes through digitization
• Build Strong supplier mgmt. relationships with rigorous focus on 3rd party service execution, ongoing operating rhythms, process & costs controls.
• In partnership HR Team, ensure seamless win to-wing processes and one face to the customer & HR Business partners.
• Ensure simplification efforts are fully aligned with business imperatives & standards and HR Operations is in a ready state to roll out new processes and platforms in a timely manner
• Drive operational performance through strong people leadership, customer relationship management, operational rigor and leveraging metrics to drive operational improvements
• Ensure processes are compliant with relevant and local regulatory laws and Client's policies.
• Apply appropriate metrics/methodology to assess change impact, mitigate risk and analysis the root causes of issues.

Essential

• Strong attention to detail, analytical acumen, intellectual curiosity, creativity, a proven work ethic, and good communication skills.
• Microsoft Access, PowerPoint, and Excel experience
• Ability to objectively analyze current practices, identify improvement opportunities, build consensus and drive implementation
• Demonstrate strong influencing and problem solving skills
• Strong conflict resolution skills & ability to manage competing priorities & monitor project implementation
• Strong working knowledge of HR policies, processes & practices

Desirable

• Experience in HR Project Management
• HRIS Systems Experience a plus (Taleo, Peoplesoft), Oracle Enterprise BI suite a plus.
• Experience in handling tools such as Hyperion/EPM, SQL, Tableau, and OBIEE, MS SharePoint
• Experience leading with LEAN management principles
• Cultural awareness & sensitivity: ability to flex style to suit differing cultural norms and experience of leading a culturally diverse team