Job Details

• Prepares project plans & schedules by using project management tools such as Microsoft Project and by working with appropriate resources to understand tasks necessary to complete project
• Supports / leads project execution by assigning tasks, tracking project schedules, identifying risks, and developing and executing contingency plans
• Supports / Communicates project status by preparing standard status reports, and by participating in departmental and customer project status update meetings (manage project documentation, set up and conduct meetings/calls and document meeting minutes)
• Resolves project issues by working with team members, project customers, and others as appropriate
• Consults with internal project team/s by sharing project management knowledge and assist / guide project team members in project management processes and techniques
• Participates in external project management organizations, conferences and seminars to keep current with industry best practices in project management by joining professional associations and implementing a professional development plan with focus on project management
• Collaborate well with internal teams to build positive relationship and partner to deliver project outcomes
• Hands-on experience of managing projects (end-to-end) independently, or with support
• Functional knowledge of key business Finance processes & transformation projects (order to cash, source to pay, record to report, hire to retire)
• Full life-cycle Business process improvement methodology (including lean Six Sigma). ERP experience (SAP preferred). Global implementation experience • Excellent hands-on experience in MS Applications MS Excel, MS Powerpoint, Project etc Facilitate issue escalations and resolution via coordinating solution across the project team, steering committee, and key business stakeholders
• Make continuous improvement recommendations
• Ability to manage and inspire a cross-functional project teams
• Sound knowledge of any Project/Program Management methodology Agile, SCRUM, PMP

• Bachelors degree required, MBA preferred
• 7-9 years of Shared Services/Global Business Services experience in Program Management
• Superior problem-solving skills, communication and team/interpersonal skills. Outstanding ability to diagnose problems which could be related to process, technology, strategy or people and put in place actions/measures
• PC literacy: ability to quickly learn and productively use new software applications
• IT technical skills: must understand the underlying technical aspects of implementation large scale technology programs which support global process improvements
• International experience – Self-awareness of communication styles and cultural / global differences
• Shared Services Experience: Service management, operational metrics and scorecards, and experience within a progressive global shared service operating model (preferred)
• Language: Fluent in English. An additional language is an asset

Reference ID - GH/BFSI/Senior Analyst PMO