Job Details

Great understanding of Accounts Receivables, cash application, bad debt
Thorough working knowledge of all Microsoft Office applications; understanding and working knowledge of SAP or similar ERP system; clear understanding of retail and supply chain operations.
Order to Cash business process and workflow – must be able to remove obstacles, ensure resources, resolve system or process issues that impede the order to cash process.
Understanding of retail and supply chain operations – help identify root cause of systems or process issues and partner with appropriate stakeholders throughout the organization to resolve
Proven background in process development and improvements.
The role leads the Order to Cash Teams for Global Capability Center (GCC)
The role owns the Order Management, Cash Collection and Dispute Management execution of agreed polices and process improvement for the GCC scope.
The role is accountable for ensuring Best in Class service delivery to Wholesale Customers, Retail Stores and Franchise Partners delivering service solutions ensuring the protection of brand image balanced with excellent customer, store and partner service satisfaction.
The role contributes directly to supporting and managing strong partnerships with the external service supplier and key cross functional partners across all OTC

• Great understanding of Accounts Receivables, cash application, bad debt
• Thorough working knowledge of all Microsoft Office applications; understanding and working knowledge of SAP or similar ERP system; clear understanding of retail and supply chain operations.
• Order to Cash business process and workflow – must be able to remove obstacles, ensure resources, resolve system or process issues that impede the order to cash process.
• Understanding of retail and supply chain operations – help identify root cause of systems or process issues and partner with appropriate stakeholders throughout the organization to resolve
• Proven background in process development and improvements.
• The role leads the Order to Cash Teams for Global Capability Center (GCC)
• The role owns the Order Management, Cash Collection and Dispute Management execution of agreed polices and process improvement for the GCC scope.
• The role is accountable for ensuring Best in Class service delivery to Wholesale Customers, Retail Stores and Franchise Partners delivering service solutions ensuring the protection of brand image balanced with excellent customer, store and partner service satisfaction.
• The role contributes directly to supporting and managing strong partnerships with the external service supplier and key cross functional partners across all OTC

Reference ID - GH/BFSI/Manager Order To Cash / Account Receivables