Job Details

Ensure high level of convergence to global processes across the organization
Lead and professionally manages processes
Ensure high level of standardization and minimize local variants.
Thorough understanding of domain’s/ function’s end to end services and knowledge of multiple country setups combined with capability to challenge deviations that can be eliminated
Lead the change management activities surrounding the deployment or enhancement of the processes in the portfolio, including coordinating end user training, sharing executive updates and highlights Conduct roadshows, drives and campaigns to ensure end-to-end stakeholder buy-in and support during implementation and post-implementation of the processes
Deliver operational performance excellence and continuous improvement projects o Partner across domain promoting global process objectives across the Service Centers
Collaborate with Process Governance Lead to ensure similar level of process documentation across domains
Act as consultant or advisory body for the country
Design, communicate and train
Build and develop talent, and drive a continuous improvement mindset in the organization and develop and execute training in the defined areas of process expertise
Ensuring that the countries are properly trained based on the standardized processes
Collaborate with domain Compliance & Controls and Corporate Financial Controls teams to ensure process compliance, and to ensure controls are improving by measuring the right controls while simplifying and automating whenever possible
Ensure processes are compliant to the governance and documentation standards of Process Lifecycle Management
Very good project management skills to implement and oversee global projects
Collect global and cross divisional input on data standards and configurations, facilitating agreement on a standard core data model for end-to-end process related elements

• Min 14 years’ experience leading process design and implementation for large global companies
• Prior domain experience with practical knowledge of domain’s processes
• Experience in drafting of process, rules and guidelines
• Prior experience in leading process re engineering and standardization based on industry leading practices
• Experience in working with cross functional teams
• Strong project and change management skills
• Demonstrated analytical, process-oriented.

Reference ID - GH/Pharma/FRA Global Process Lead