Job Details

Provides leadership by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
Sustains information systems results by defining, delivering, and supporting information systems; auditing application of systems.
Assesses information systems results by auditing application of systems.
Enhances information systems results by identifying information systems technology opportunities and developing application strategies.
Safeguards assets by planning and implementing disaster recovery and back-up procedures and information security and control structures.
Accomplishes financial objectives by determining service level required; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
Manages the implementation and maintenance of disaster recovery plans and activities in assigned areas. Maintains current contact information for all employees in applicable areas and communicates with non-recovery employees during a disaster.
Fosters the highest level of commitment among our people through transparent communication about business challenges, successes and results.
Creates an environment which encourages people to think, behave, take action and control work and make decisions autonomously to attain clear goals.
Takes personal responsibility for making tough decisions, meeting commitments and ensuring expected results are achieved.
Develop and maintain department budgets for hardware, software and labor

• Experience defining and maintaining a technology roadmap for CRM applications; assess emerging technologies and trends to ensure the needs of the business is met
• 5+ years of CRM experience; including 2+ years’ experience managing a team supporting CRM solutions
• Experience defining and maintaining a technology roadmap for CRM applications; assess emerging technologies and trends to ensure the needs of the business is met.
• 5+ years of Salesforce experience including 2+ years’ experience managing a team.

Reference ID -  GH/Technology/JC//17062020//91272/CRM Application Manager Bloomington