Job Details

• Develop in depth understanding of core Workday HCM module, Business Processes & System Security
• Develop in depth understanding of additional Workday modules as assigned to you
• Monitor and resolve HR Technical queries received in to the service center against service level agreements
• Work & deliver on change requests received by HR Technology in a timely manner
• Participate in various ad-hoc HR Technology projects
• Act as work stream lead for assigned modules in the Workday bi-annual system upgrades
• Identify opportunities for HR Technology enhancements from observations on technical queries & tickets

• 5 years + experience with HRIS system (Preferably Workday)
• Experience in payroll & absence HRIS modules is desired
• Knowledge on HR domain policies and procedures is an additional advantage
• Organized, possesses strong time management skills and ability to prioritize multiple tasks in order to meet established deadlines
• Strong analytical, decision-making, problem solving and communication skills with attention to detail
• Able to troubleshoot and research problems independently and make recommendations on solutions with minimal supervision
• Excellent exposure to Excel
• Strong communicator both written and in person across multiple channels with previous experience communicating across different countries and cultures. Must have excellent command over the English language
• Deliver high level of client service through responsiveness and accuracy when working with stakeholders
• Excited about learning and using new technology
• Have the confidence to suggest and see through ideas
• Able to work morning & afternoon shifts

Reference ID - GH/BFSI/JC//21082019//86030/Sr Analyst - Workday