Job Details

• Plans and coordinates all aspects of projects from initiation through completion.
• Manages project initiation activities that include identifying project scope and goals, existing situation, necessary contacts & resources, and access to existing information as needed.
• Ensures requirements for internal projects align to operational standards. Develop alternate requirements or document exceptions as appropriate.
• Develops, defines and executes project plans, activities, schedules, budgets and deliverables.
• Identifies needed resources for projects, defines and assigns major project roles.
• Coordinates activities and tasks among project team members, other internal departments as needed to meet project goals and ensure project completion is on schedule, meets budget & quality standards
• Assigns and monitors work of project team, providing technical and analytical support and direction.
• Manages project risks, issues/problems, and activity progress to ensure project goals (e.g., deadline, scope and quality) are achieved. Assists with problem resolution or risk mitigation as needed.
• May manage, track and review the vendor/subcontractor tasks & deliverables, as needed for the project.
• Delivers informational and decision-seeking presentations to executive management team.
• Conducts project closure activities, handover documentation and ongoing activities to accountable teams and complete a post-implementation review to identify areas of improvement.
• May directly oversee employees assigned to manage specific project that have a distinct beginning and end. Selects, develops and evaluates personnel to ensure the efficient operation of the function.
• Identifies process gaps & improvement areas, recommends and implements solutions.
• Performs additional related duties as assigned.

• Extensive knowledge of project management standards, processes, procedures and guidelines
• Knowledge of the industry project management best practices, various types of IT project methodologies and life cycles & standards relevant to the software industry (e.g., ISO, CMM, Six Sigma)
• Advanced skill in the use of project management software to manage projects
• Skill in the use of negotiation techniques to reach agreement when there are widely-differing viewpoints
• Excellent analysis, problem-solving, team, conflict management and time management skills
• Excellent verbal and written communication skills & ability to interact effectively with executive level staff
• Ability to set clear expectations, manage team performance and build high morale among team members
• Ability to maintain confidentiality and carry out assignments that are sensitive in nature

Reference ID - GH/IT/JC//17052019//83858/Program Manager