Job Details

• To handle overall Sales & Corporate travel operations, Profitability & Deployment of assigned Region.
• Identify new business opportunities, acquiring new business and harvesting existing large accounts.
• Overall monitoring of corporate travel business for various corporate and measures to achieve higher profitability.
• Relationship management with enterprises within entire region.
• Experience with Back end/Front end operations.
• Ensure delivery of KPI's/ targets including day to day service levels, customer experience, quality measures and compliance measures.
• Ability to demonstrate business strategy into day to day delivery
• Setting and reviewing Quality performance standards.
• Manage complaints & responsible for Business Continuity.
• Ability to drive employee satisfaction and control attrition.
• Responding to RFPs, RFIs, preparing proposals, presentations, handling client visits.
• Revenue Management - Monitoring revenue generation from corporate clients by closely monitoring both the top and bottom line of the client.
• Market and competitor's situation analysis on regular basis.
• Engage & retain clients with immediate escalation facilitation, regular visits & value delivery.
• Liaise with the accounts team and help meet up with the payment as per the timeline and requirement.

• Excellent leadership, people management, communication and influencing skills at a senior level
• Enjoys change and displays ease of adaptability to change.
• Should have 8 to 12 years exp in Business Travel Operations and Sales.
• Candidate should have good corporate networking. .
• Excellent knowledge of GDS- Galileo, Amadeus.

Reference ID - GH/CRS/JC//09042019//83013/Branch Manager