Job Details

• Responsible for evaluating and managing Associate Relations questions, concerns and issues escalated from the MyP&O call center or client group.
• Coach and advise P&O Business Partners and line managers and associates.
• Make recommendations regarding policies, practices and procedures focused on improving consistency, effectiveness and capability.
• Deliver capability building programs for line managers and P&O Business Partners.
• Engage with peers and AR Lead India& MESA regarding complex, high risk situations.
• U rated associate performance reviews will be reviewed and approved.
• Partner with and coach line managers on performance management process and documentation.
• Review and recommend next steps regarding separations, severance options and transition assistance.
• Partner with legal counsel to represent the business in legal and governmental proceedings.
• Perform associate relations investigations. Prepare recommendations based on policies, practices and processes.
• Identify associate relations trends in area of responsibility and partner with AR Lead India & MESA on appropriate actions.
• Deliver Associate Relations capability building programs to site leaders and line managers.
• Maintain positive relationship with relevant external stakeholders – Regulatory authorities, union and community

• Five or more years of experience working in Human Resources/Labor Relations
• Strong communication, written and interpersonal skills; ability to work and communicate effectively with a wide range of individuals across all levels of the organization
• Deep knowledge in applicable employment and labor relations regulations
• Ability to handle and maintain confidential and sensitive information
• Strong analytical and problem solving skills
• Strong conflict management skills
• Ability to work independently and own discrete areas of responsibility
• Ability to prioritize work, meet deadlines, and working effectively with manager while managing competing projects and/or demanding clients
• Travel Requirements
• Around 30% of the time will be spent traveling

Reference ID - GH/CRS/JC//14032019//82439/Associate Relations Manager