Job Details

• Maintain and improve the delivery of “superior” customer service by actively driving operational performance, (meeting PLAs, reducing cost, driving operational efficiency and reducing operational risks).
• Manage GSC/BS resources effectively to meet strategic objectives of the business.
• To ensure “Knowledge retention” in the process by continuously developing and training staff and ensure there is a successful framework of career progression plan in place.

• 5+ years’ experience in Global Trade and Receivables Finance operations with minimum 2 years’ experience in leading a team.
• Strong International Trade experience and background required and in depth working knowledge of ICC Publications as UCP/URC/ISBP/URR and ICC opinions
• Ability to manage resources of the unit, and structure in the most effective way to achieve efficient cost/service levels.
• Proven experience of successfully leading, managing and developing a large team of managers and staff across a diverse range of processes within an operational environment.
• Proven experience in communicating and implementing overall strategic goals.
• Ability to maintain control, direction and motivation in an ever-changing environment.
• Proven process re engineering and production management skills.
• Ability to understand and implement Group risk management Proven track record in delivery, including strong operational control capabilities;
• Ability to analyze and interpret data to produce timely and accurate MI.
• Work in time zones as required by business
• CeITF and CDCS qualification is desirable

Reference ID - GH/BFSI/JC//23012019//81231/Assistant Vice President, Global Trade and Receivables Finance (Diversity Only)