Job Details

The role is accountable for mainly the following:

1. Support the Head of HR Ops in designing and developing the strategy for the HR department.
2. Lead initiatives to implement the strategy through culture based initiatives and reviewing and redesigning people processes.
3. Supporting and designing appropriate HR strategy aligning with the organizational strategy.
4. Lead on strategic people / organization initiatives aimed towards building better utilization and effectiveness of human resources & systems.
5. Lead and support the HR Business Partners in implementing new business priorities and changes

Job Responsibilities:

• The Manager / Sr. Manager will provide subject matter expertise related to people practices and processes, bring in tools for strategic thinking by the HR team, Facilitate conversations around people practices aligned with the strategy of the organization. Building a personal connect, delivering with empathy and inspiring others.
• Design and deliver the annual vision and strategy workshop in collaboration with HR and General Management teams.
• Oversee the implementation (including possible detailed design finalization) of the SSC strategy across delivery areas while taking into account the various delivery models and thus differentiated implementation plans.
• Support the Head HR Ops and HR BPs in leading and managing the people change aspect across the delivery areas. Ensure that as organizational changes take place outside the shared service center that these are well understood by the necessary people in the shared service center and roles and responsibilities are adapted in a timely way to enable effective working.
• Responsible for ensuring that the necessary training and learning needs are identified for the HR team in order to meet the vision and strategy of the organization.
• Ensure, through training, excellent line management and clear roles & responsibilities that the right behaviors are displayed by all team members.
• Work with the all the members of the HR team in implementing key changes related to people practices.
• Support the Head HR Ops in building an optimized HR structure in order to meet the organizational and business goals.
• Support the lead key people practices and culture interventions.
• Mentor the HR BPs, team members and interns while supporting on improvement projects.

• Candidate must be an MBA with min 8+ years of services, preferably from HR Shared service background.

Reference ID - GH/BFSI/Manager - HR Operations/ JC//25012018//73506