Job Details

• Program Management

• Word processing, Spreadsheets, E-mail, Internet

Plan the program

• Plan the delivery of the overall program and its activities in accordance with the mission and the goals of the organization

• Develop new initiatives to support the strategic direction of the organization

• Develop and implement long-term goals and objectives to achieve the successful outcome of the program

• Develop an annual budget and operating plan to support the program

• Develop a program evaluation framework to assess the strengths of the program and to identify areas for improvement

• Develop funding proposals for the program to ensure the continuous delivery of services

Organize the program                                                                                                                  

• Ensure that program activities operate within the policies and procedures of the organization

• Ensure that program activities comply with all relevant legislation and professional standards

• Develop forms and records to document program activities

• Oversee the collection and maintenance of records on the clients of the program for statistical purposes according to the confidentiality/privacy policy of the organization

Staff the program                                                                                                                         

• In consultation with the Program Managers and Executive Director, recruit, interview and select well- qualified program staff

• Implement the human resources policies, procedures and practices of the organization

• Ensure that personnel files for the program are properly maintained and kept confidential

• Establish and implement a performance management process for all program staff

• Engage volunteers for appropriate program activities using established volunteer management practices

• Ensure that all program staff receive an appropriate orientation to the organization and the programs

Lead the program 

• Ensure all staff members receive orientation and appropriate training in accordance with organizational standards

• Supervise program staff by providing direction, input and feedback

• Communicate with funders and other stakeholders to gain community support for the program and to solicit input to improve the program

• Liaise with other managers to ensure the effective and efficient program delivery

• Coordinate the delivery of services among different program activities to increase effectiveness and efficiency

Control the program 

• Write reports on the program for management and for funders

• Communicate with funders as outlined in funding agreements

• Ensure that the program operate within the approved budget

• Monitor and approve all budgeted program expenditures

• Monitor cash flow projections and report actual cash flow and variance to the Executive Director on a regular basis (monthly/bimonthly)

• Manage all project funds according to established accounting policies and procedures

• Ensure that all financial records for the program are up to date

• Ensure financial reports and supporting documentation for funders are prepared as outlined in funding agreements

• Provide required information to have invoices generated and submitted to funders according to the established timelines

• Identify and evaluate the risks associated with program activities and take appropriate action to control the risks

• Monitor the program activities on a regular basis and conduct an annual evaluation according to the program evaluation framework

• Report evaluation findings to the Executive Director and recommend changes to enhance the program, as appropriate