Job Details

Provides support for enterprise products such as HPE 8600, Jupiter 3 servers, network switches, etc.; enterprise storage products such as 3Par, Netapp and DDN; and networking products such as Cisco, Mellanox, etc.
Performs server and storage break fix support
May function as team or site leader providing direction to other technicians
Will participate in standby rotation in support of after-hours maintenance contracts
Maintains a high degree of professionalism in actions, demeanor and dress. Ensures customer satisfaction throughout the service delivery transaction

• High school diploma or GED required. Background investigation and drug screen required
• Active Top Secret / SCI clearance with Full Scope polygraph mandatory
• 3+ years of experience in a field service support role providing break/fix hardware repair for server and storage systems such as Dell, HP or IBM servers, Cisco networking, and Hitachi or EMC storage arrays.
• Security+ and Linux+ certifications highly desirable. Specific manufacturers’ certifications as required - A+, Network+, EMC, Dell, Cisco, Microsoft, etc.

Reference ID - GH/Technology/JC//17062020//91269/Data Center Technician - Clearance Required