Job Details

• Manage the overall relationship with the assigned accounts
• Lead the sales process in renewals and up-sell opportunities
• Identify opportunities to grow the Intrado portfolio of products in assigned accounts
• Locate the appropriate account buyer for renewal and up-sell opportunities
• Develop, manage, and nurture relationships with accounts, increasing their affinity for Intrado's products, adding new contracts, and likelihood of renewals
• Achieve assigned sales billing and quotas
• Monitor account satisfaction and identify customer problems; coordinate with Intrado Customer Engagement to remedy situations
• Develop and maintain up-to-date expert understanding of assigned account solutions and understanding of relevant competitor solutions
• Research and actively identify emerging trends that influence Intrado’s value proposition
• Communicate value proposition to existing accounts
• Identify and coordinate timely involvement of sales operations resources in the sales cycle to improve efficiencies
• Proactively manage pipeline; input, monitor, and update opportunities in a timely fashion

• Required experience in managing account relationships, identifying additional sales opportunities, and closing deals
• Prior professional experience working with minimal supervision
• Self-starter with excellent time-management skills
• Superior relationship management and interpersonal skills
• Excellent written and oral communication skills; experience delivering compelling presentations to large audiences
• Willingness to travel within assigned territory, on short notice, as needed

Reference ID - GH/Technology/JC//14052020//90896/Associate Account Manager