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Experience: 5-9 Years | Salary: INR Client is one of the best paymaster in the Industry | Opening(s): 1 | Posted Date : 2020-02-12
Hiring For One of the Leading MNC.
Job Description
  • L2 Support – Work on Tickets escalated by L1 & Higher-level support on fault management
  • Monitor and control infrastructure performance in the areas of response, throughput, and availability
  • Help configure, install, and maintain necessary LAN/WAN hardware and software to run production applications and to perform development
  • Review assigned service requests daily, following up and providing status updates to clients; ensure data pertaining to the status of service requests is entered into help desk problem tracking systems accurately and promptly on a daily basis to provide an up-to-date picture of service delivery status and backlog
  • Assist in Change Management and provide required support
  • Assist in designing networks; implement identified solutions, make suggestions for ensuring a cost-effective and efficient
  • Install, monitor, maintain and upgrade switches, hubs, networks, routers, and systems hardware.
  • Should be able to do alert management, troubleshooting, break fixing and coordination with help desk team, and other IT groups when issues or problems arise.
  • Engage in performing Root Cause Analysis of incidents.
  • Aid in locating the necessary tools and processes to identify troublesome trends; plans to resolve and prevent problems from recurring in the network; maintain high service levels for the user community; have familiarity with the method used to easily compare installation performance against established performance objectives
  • Ensure a stable performance environment for enterprise systems and that problems occurring in corporate network are identified and solved as rapidly as possible; provide critical and essential service to places enterprise-wide
  • Assist in the implementation of test plans (including functionality, integrity, and stress testing; test matrixes; and definition of test methodologies and strategy); aid in the development of automated test suites for product regression and stress
  • Participate in various IT projects intended to continually improve/upgrade the network infrastructure, such as evaluation of new software and hardware required to meet a business need or to make a process more cost effective
  • Identify opportunities and recommend solutions for improving service efficiency and effectiveness; participate in IT initiatives to address service issues keeping abreast of technical aspects of the PC-LAN / WAN computing environment
  • Implement network architectures, including LAN-to-WAN, LAN-to-LAN, and WAN-to-WAN communications.
  • Follow procedures for LAN/WAN administration (e.g., security, reliability)
  • Should have experience working in a Network Operation Center
  • Coordination with various vendors including but not limited to OEM’s and ISP’s.
Desired Profile
  • Excellent written and verbal communication skills
  • Detail oriented, able to multitask and meet deadlines
  • Self-motivated, able to work in a team and independently
  • Routing protocol experience, including an understanding of OSPF and EIGRP
  • Experience with switch operation and configuration, including VLAN creation and administration
  • Extensive knowledge of test platforms, including evaluation of test equipment and design test networks
  • Understanding of spanning-tree operation
  • Experience on MNS tools like WhatsUP gold / Solarwinds.
  • Knowledge on Cisco UC

Reference ID - GH/Technology/JC//24012020//88987/Network Engineer L2

Industries TypeTechnology Services
Role Network Engineer L2 - With Leading IT Industry Client
Skills Network Engineer, L2 Support
Functional Area Information Technology
Education BE/BTech, MBA, BCA, MCA (Graduate/Post Graduate)
Location Gurgaon
Keywords Network Engineer, L2 Support
Contact HR
Telephone 01146547700
Reference id GH/Technology/JC//24012020//88987/Network Engineer L2