Hiring For | One of the Leading MNC. |
Designation | Senior Operations Manager - With Leading BFSI Industry Client |
Job Description | Senior Operations Manager is a key role within 3P Operations team, that will consolidate homogeneous processes and centrally own its deliverables, metrics and people organization. The role is based in Bangalore. You will work with various business and technology teams world-wide in developing operational processes, driving alignment to deliver business results and Customer impact, positively. As part of the leadership team, you will contribute in driving excellence in our pricing algorithms and strategies. Operationally, you will be responsible for delivering results through efficient, drive continuous improvements and hold a strong process governance. You will manage Program Managers, Operations Managers, as well as a large operations staff and own coaching, people development, retention and growth. Also responsible for hiring new talents. This role will also demand regular interaction with Senior Leadership within the function and cross functionally. You will be required to influence business decisions using data and strong judgments. Importantly, this role will require the leader to have the ability to effectively articulate ideas/proposals in a written format (usually documents) with necessary data to support. |
Desired Profile |
Reference ID - GH/BFSI/JC//06112019//87556/Senior Operations Manager |
Industry | Shared Services/BPO/KPO, Shared Services/ BPO/ KPO/, BFSI |
Functional Area | BPO and KPO, Shared Services |
Skills | Operations Manager, People management, Process automation, Assistant Manager, Data analysis,Stake holder management, Operational reporting,PMI, Lean, Six Sigma |
Education | Bachelor degree in business, finance or operations management required. MBA or six sigma certification is preferred. |
Location | Bangalore |
Contact | HR |
Call on | 01146547700 |
jobs@globalhunt.in | |
Reference id | GH/BFSI/JC//06112019//87556/Senior Operations Manager |
Board: +91-120-358-0000
Business: +91-120-358-4000
Phone: +91-995-845-4422
Media: +91-11-46547714
Jobs: jobs@globalhunt.in
Business: corporate@globalhunt.in
Investors: investors@globalhunt.in
Media: mediaenquiries@globalhunt.in