Job Details

• Developing an enterprise-wide instrumentation strategy to support real time observability, health checks and escalations
• Enabling engineering teams to quickly set up instrumentation tools and interfaces by automating observability where possible
• Writing integration, plugin, and configuration solutions
• Consuming and integrating REST APIs
• Defining observability standards, documentation and best practices
• Creating operational dashboards to track KPI performance
• Providing monitoring and instrumentation support and maintenance
• Conducting presentations and training engineers on observability tool usage

• Strong working knowledge of Python or similar technologies
• Experience with ELK stack or similar log management tool
• Working knowledge of system and application metric monitoring tools
• Kubernetes knowledge preferred
• Experience designing and developing customized tools, scripts and dashboards
• Experience building robust SaaS monitoring and instrumentation frameworks
• A collaborative and customer-centric mindset with excellent analytical and troubleshooting skills
• Flexibility to fix production monitoring issues, and work in real time with team members around the globe
• Excellent written and oral communication skills with the insight to translate business goals into tech requirements

Reference ID - GH/Telecom/JC//26092019//86813/Software Engineer/Team Lead – Site Reliability Engineering