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Experience: 5-7 Years | Salary: INR Client is one of the best paymaster in the Industry | Opening(s): 1 | Posted Date : 2019-08-27
Hiring For One of the Leading MNC.
Job Description
  • Facilitates the execution of the CS India ACES strategy through local management and support teams.
  • Leads and supports process improvement projects at the network level that may have a network impact.
  • Coaches and trains management, CS Associates and project teams on ACES concepts and methodologies.
  • Performs quantitative analysis of key process indicators to identify opportunities for process improvement.
  • Demonstrates discretion in coordination of project scoping and selection to align with business objectives.
  • Oversees site project portfolio, assisting Kaizen Promotion Officers and individual project managers with execution and delivery of results.
  • Audits completed projects to verify sustained impact and partners with Financial Controller to validate impact.
  • Communicates across the sites at levels on project and program progress.
  • Manages projects as assigned by Manager.
  • Performs general duties to support and improve the CS ACES program locally and globally as part of WW CS ACES.
  • Responsibilities are non-routine in nature and vary from day to day.
  • Ability to execute with total autonomy and deal with ambiguity
  • Strong influencing skills and negotiation skills.
  • Change Management
Desired Profile
  • Minimum 3-5 years of experience using Voice of the Customer analysis to drive improvements through the application of Lean and/or Six Sigma tools and concepts.
  • Will have significant Kaizen/Process Improvement experience. Typically has some education/formal training around Process Improvement.
  • Project management experience/ Strong project management skills.
  • Able to prioritize in complex, fast-paced environment.
  • Experience in or demonstrated ability to lead people/teams without formal responsibility and interacting and building rapport with teams of all levels.
  • Experience communicating and presenting to groups.

Reference ID - GH/BFSI/JC//22082019//86057/ACES Program Manager

Industries TypeBFSI, Shared Services/BPO/KPO, FMCG
Role ACES Program Manager - With Leading BFSI Industry Client
Skills SQL, Business Analysis, R, Machine Learning, algorithyms, Data Modeling, advanced business analytics, DB, Python
Functional Area BPO and KPO, Business Analyst
Education Advanced degree, Six Sigma green Belt or Lean Certification
Location Coimbatore
Keywords SQL, Business Analysis, R, Machine Learning, algorithyms, Data Modeling, advanced business analytics, DB, Python
Contact HR
Telephone 01146547700
Email jobs@globalhunt.in
Reference id GH/BFSI/JC//22082019//86057/ACES Program Manager