Job Details

• Provide a stable IT environment
• Provide an IT environment that meets the needs of the business – predictable, controllable, extensible services.
• Transition projects from “Build” into “Run/Operate”
• Design and implement short- and long-term strategic plans to ensure capacity meets existing and future requirements.
• Represent IOS team in Business leadership meetings.
• Practice network and PC asset management, including maintenance of component inventory, life cycle management and related documentation.
• Manage service level agreements with vendors.
• Provides ownership of problems through final resolution.
• Plan, acquire, and coordinate installation of in-house and remote hardware and software across the organization’s network.
• Lead, motivate, develop and appraise infrastructure team members so that their individual and collective performance is of the required standard and meets the current and future needs of the business
• Ensure efficiency on the infrastructure team, and coach and mentor the staff (in house/ contract) as needed or required
• Conduct research and make recommendations on, services, protocols, and standards in support of keeping pace with new and emerging technology
• Prepare RFPs, bid proposals, contracts, scope of work reports, and other documentation for IT projects and associated efforts.
• Negotiate with vendors, outsourcers, and contractors to secure products and services.
• Assess, approve, and administer all equipment, hardware, and infrastructure upgrades through the IT Change Management process.
• Maintain security and compliance profile as defined by corporate security and compliance teams
• Manage the infrastructure budget to ensure spending is in line with budget and forecast.
• Establish & maintain an appropriate Disaster Recovery Infrastructure that is in line with and supports the organization’s Business Continuity Plan
• Manage the IT Procurement process for all IT Related hardware for the office.
• Participate in the annual IT Budgeting process to align company goals with IT spend

• IT Service Management—ITIL
• Cloud Experience -- AWS, GCP etc
• Experience in Networks, servers (HPC,cluster computing etc) and Linux Administration
• Experience in defining and delivering IT Infrastructure & Support strategies
• Work experience 10-12 years.
• 3+ years people managing experience
• Experience working with operations and business teams to communicate problem impacts and to understand business requirements.
• Experience communicating cross-functionally and across management levels in formal and informal settings
• Project management skills
• Ability to travel up to 25%
• Industry Experience: Manufacturing, Engineering

Reference ID - GH/CRS/JC//10072019//85115/Manager IOS GTEC