Job Details

• Create and maintain standards, frameworks, design guidelines and playbooks for all the solutions created in the COE
• Plan and monitor engagement quality and risk management activities in accordance with the design guidelines, delivery methods and policies.
• Perform quality and risk related tasks to prevent quality problems and control quality outcomes and manage risk exposure.
• Drive specific quality tasks defined in the Quality Management Plan such as risk assessments, quality assurance reviews, capability reviews and client satisfaction survey process.
• Identify and initiate continuous improvement actions to enhance outcomes, working closely with the delivery lead, internally and with external provider teams

• Create and maintain standards, frameworks, design guidelines and playbooks for all the solutions created in the COE
• Plan and monitor engagement quality and risk management activities in accordance with the design guidelines, delivery methods and policies.
• Perform quality and risk related tasks to prevent quality problems and control quality outcomes and manage risk exposure.
• Drive specific quality tasks defined in the Quality Management Plan such as risk assessments, quality assurance reviews, capability reviews and client satisfaction survey process.
• Identify and initiate continuous improvement actions to enhance outcomes, working closely with the delivery lead, internally and with external provider teams

Reference ID - GH/IT/JC//09042019//83026/Design Authority - Senior Specialist / Senior Developer