Job Details

• Works to discover, analyze and document client business requirements, and translating those needs into system and process solution designs.
• Designs and manages integration test cycles for new system enhancements including the creation of detailed test plans, test data sets, and documentation of test case results.
• Analyze & test real time web service API based on REST and SOAP protocol for large transactional (OLTP) systems using advanced knowledge of ANSI SQL and testing tools such as SoapUI, JMeter etc.
• Coordinates closely with internal production teams and external client teams to develop and document operational processes and change management plans during roll-out of system enhancements.
• Interfaces directly with clients to assess ongoing business needs and translate those needs into systems requirements.
• Ensures high client satisfaction with change management planning, communication, execution, and service.
• Transitions final deliverables to the technical implementation team, ensuring they fully understand client requirements and details of the design and plan.
• Identifies, tracks and resolves project issues and risks.
• Employs consulting and systems development methodologies to guide daily activities.
• Provides one-on-one and classroom-based training on key solution components and processes.
• Shares knowledge with peers and other project teams.

• 6+ years of business analysis experience around database marketing technologies and data management, and technical understanding in these areas.
• Extensive working knowledge of SDLC(Agile, waterfall models)
• Extensive experience building BRD and FSD docs
• Exposure to CRM, Loyalty and Data warehouse projects preferred.
• Knowledge of Retail / BFSI /CPG domains would be a plus.
• Bachelor’s Degree in Business or Marketing disciplines or equivalent experience is required.
• Excellent written and verbal communication skills.
• Handles any size projects with little to no assistance.
• Advanced SQL skills.
• Ability to develop test plans independently.
• Takes on new tasks with minimal instruction and works well in a team environment.

Reference ID - GH/IT/ JC//18032019//82507/Sr. BSA