Job Details

• Facilitate process mapping in various functions within and ensure Process Excellence activities are conducted in a structured manner
• Ensure alignment of initiatives at the corporate and circle level
• Mentor and support allocated Circle on PE activities:
• projects both YB & GB
• problem solving events
• trainings
• Mentor and support allocated Functions on above and conduct the same at corporate level initiatives
• Mentor GB & YB candidates
• Continuous improvement of processes
• Encourage the regions for establishing a sustained culture of process excellence by means of :
• encouraging the regional PE(Process Excellence) events such as quiz, visual management boards at all circles
• strategy events to identify good project ideas
• publish local dashboards at circle / corporate level and
• establish rewards and recognition mechanism for trained belts / reward for best projects at circle as well as corporate levels.- periodically interact with
• circle leadership / corporate leadership and other key stakeholders to understand and address any change / resistance issues
• Drive replication of best practices in Circles off the Incubator
• Drive VSM, Kaizen events to solve for Audit issues and close loop with Audit team
• Drive centralized programs like ARIS & Incubator as part of ongoing improvements in Indus processes and ways of working
•  Facilitate implementation of Lean/Six-Sigma best practices
• Track, monitor and Facilitate training sessions
• Facilitate usage of DMAIC/PDCA methodologies with right tools & techniques in solving crucial business problems
• Provide guidance to team members and ensure effective implementation of processes on the ground
• Facilitate workshops and conduct awareness campaigns in order to ensure that team members and employees at firm remain up to date on the latest developments in the industry.

• Six Sigma, Lean and knowledge of Basic Statistics- Should be Six Sigma or Lean Black Belt certified from a reputed institute- Should be Black Belt and Green Belt certified also from a respectable organization and / or institute. Should be familiar with Minitab 16 or above
• Project management, Process management, Change management, Facilitation skills, Mentoring
• 10-12 years of which minimum of 6 + years in the area of quality implementation, preferably in Six Sigma, Lean, Change Management, TQM or CMMI.

Reference ID - GH/Telecom/JC//18052018//75500/Sr. Manager - Process Excellence