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Experience: 5-10 Years | Salary: INR Client is One of The Best Paymaster in The Industry | Opening(s): 1 | Posted Date : 2018-04-24
Hiring For One Of The Leading Banking Firm
Job Description

Job Responsibilities:

RELATIONSHIP MANAGEMENT:

  • Build and deepen relationships withexisting Priority Customers to achieve increase in share of wallet and revenues.
  • Provide professional customer service to achieve a high percentage of customer satisfaction and retention.
  • Manage the portfolio to de-risk against attrition and achieve stability of book.
  • Have complete knowledge of the customer base in terms of the profile, demographics & psychographics and assets in the Bank and in other places.
  • Serve as the one-point contact to the High Net Worth customers of the Bank


SALES:

  • Generate new business to achieve defined targets in terms of no. of customers, volumes and revenue for the segment
  • Achieve the Targets set in terms of product mix
  • Induction of all new customers brought in by the Branches & Direct Sales team.
  • Achieve "best in class" productivity in order to maximize the efficacy of the sales process.
  • Achieve the budgeted cross sell targets.
  • Aggressive Sales call plans to acquire large prospective customers through referrals.
  • Ensure coverage of customer base in accordance with the approved contact plans.
  • Coordinate customer events for the cluster along with the product team

SALES MIS:

  • Update & maintain all Sales MIS (Calls, Prospects, Attritions, Business done, etc.)
  • Maintain and update customer information on WMS


RISK MANAGEMENT & COMPLIANCE:

  • Ensure full awareness of all policies and procedures issued in relation to money laundering prevention and KYC.
  • Ensure compliance with the above policies on an ongoing basis and reported any suspicious transaction immediately to the supervising officer.
  • Ensure full awareness of all policies relating to operational risk, sales processes, misselling, etc. and comply with the same
  • Read, understand and comply with all provisions of the Group Code of Conduct.
Desired Profile

The Candidate Should Have Expertise On The Followings:

  • Relationship Management
  • Sales
  • Risk Management 
  • Sales MIS Management

Reference ID - GH/BFSI/Relationship Management - Priority, NR/ Job Code JC//12022018//73820

Industries TypeBanking / Financial Services / Broking
Role Relationship Management - Priority, NR - With Leading BFSI Client
Skills Sales Process, Risk Management, Operational Risk, Cross Selling, Compliance, Operations, KYC, Customer Satisfaction, New Business, Relationship Management, Sales MIS Management
Functional Area Sales, Retail, Business Development
Education PG - MBA/PGDM - Marketing Doctorate - Doctorate Not Required
Location Chennai
Keywords Sales Process, Risk Management, Operational Risk, Cross Selling, Compliance, Operations, KYC, Customer Satisfaction, New Business, Relationship Management, Sales MIS Management
Contact HR
Telephone 0114654700
Email jobs@globalhunt.in
Reference id GH/BFSI/Relationship Management - Priority, NR/ Job Code JC//12022018//73820