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Experience: 12-18 Years | Salary: INR Client is One of the Best Paymaster in the Industry | Opening(s): 1 | Posted Date : 2018-04-23
Hiring For One of the Leading Retail Firm
Job Description


  • Budget - Prepare, Obtain Approvals review timely, monitor & control spends, Vendor payments


  • Leading the FM SCM operations as per approved SOPs/ SLAs
  • Upkeep & maintenance of complete automation systems and other facilities / services in warehouses 
  • Responsible for fulfilment of ISO : QMS 9001 & EnMS 50001 Compliance as per applicable international standard
  • Monitoring the planned preventive maintenance plan in coordination with Zonal team.
  • Periodical Review / meetings / conference calls with FM Team, vendors internal customers to achieve maximum uptime for equipments
  • Focus into Energy management/ electrical cost tracking/ management.
  • Monitor & ensure Resolution of pending technical issues
  • Drive the continual improvement projects.
  • Follow-up with the EPC for liquidating the punch points before a final HOTO process.
  • Meeting / review with customers ,format SPOC/CE and FM team for better service delivery in line with business
  • Scope finalization and vendor evaluation for FM services to avoid confusions and business continuity of operation
  • Periodic review and Creation/Validation of FM SOPs for business continuity of operation and continual improvement
  • Encourages and be open to the initiatives, feedback and ideas of others, in the interests of improving service delivery, quality and performance
  • Monitoring vendor payments for Business Continuity of Operation
  • Monthly site visit to understand the customer requirement & analyzing the quality of service delivery.
  • Automation implementation , transitioning to new technology requirements
  • Creating SOPs & Training Modules for Supply Chain Management operation requirements

People Development:

  • To engage and be a part of the team to evolve as a collaborative and high performance team
  • Update self with processes & documentation to perform efficiently.


  • To put in place systems and processes to achieve customer centricity as a key value across all levels of the organization
  • Monitor & Review the internal customer relationship management strategies and also define processes for excellence in customer relationship management towards achieving better customer satisfaction
  • To measure Customer Delight quotient on an ongoing basis and use the quotient as an important variable while rewarding performance
Desired Profile

Educational Qualification:

Graduate in Any Stream , Preferably Engineering Background
Substantial knowledge of the purpose and functions of Facility Management at Warehouses.

Leadership quality
Good communication skills
Result oriented
Effective Team Management
High level analytical and problem-solving skills with a solution focus
Negotiation Skills
Decision making ability

Reference ID - GH/CRS/Lead Warehouse Operation/JC//21032018//74550

Industries TypeRetail / Wholesale
Role Lead Warehouse Opeartion - With Leading Retail Industry Client
Skills Supply Chain Management, SCM, Warehouse, Customer Satisfaction, Service Delivery, Energy Management, Vendor Evaluation, Customer Centric, People Development, Customer Relationship
Functional Area Supply Chain, Logistics, Purchase, Materials
Education UG -Any Graduate - Any Specialization, B.Tech/B.E. - Any Specialization PG - Post Graduation Not Required Doctorate - Doctorate Not Required
Location Mumbai
Keywords Supply Chain Management, SCM, Warehouse, Customer Satisfaction, Service Delivery, Energy Management, Vendor Evaluation, Customer Centric, People Development, Customer Relationship
Contact HR
Telephone 01146547700
Reference id GH/CRS/Lead Warehouse Operation/JC//21032018//74550