Job Details

Financial:

• Budget - Prepare, Obtain Approvals review timely, monitor & control spends, Vendor payments

Operational:

• Leading the FM SCM operations as per approved SOPs/ SLAs
• Upkeep & maintenance of complete automation systems and other facilities / services in warehouses 
• Responsible for fulfilment of ISO : QMS 9001 & EnMS 50001 Compliance as per applicable international standard
• Monitoring the planned preventive maintenance plan in coordination with Zonal team.
• Periodical Review / meetings / conference calls with FM Team, vendors internal customers to achieve maximum uptime for equipments
• Focus into Energy management/ electrical cost tracking/ management.
• Monitor & ensure Resolution of pending technical issues
• Drive the continual improvement projects.
• Follow-up with the EPC for liquidating the punch points before a final HOTO process.
• Meeting / review with customers ,format SPOC/CE and FM team for better service delivery in line with business
• Scope finalization and vendor evaluation for FM services to avoid confusions and business continuity of operation
• Periodic review and Creation/Validation of FM SOPs for business continuity of operation and continual improvement
• Encourages and be open to the initiatives, feedback and ideas of others, in the interests of improving service delivery, quality and performance
• Monitoring vendor payments for Business Continuity of Operation
• Monthly site visit to understand the customer requirement & analyzing the quality of service delivery.
• Automation implementation , transitioning to new technology requirements
• Creating SOPs & Training Modules for Supply Chain Management operation requirements

People Development:

• To engage and be a part of the team to evolve as a collaborative and high performance team
• Update self with processes & documentation to perform efficiently.

Customer:

• To put in place systems and processes to achieve customer centricity as a key value across all levels of the organization
• Monitor & Review the internal customer relationship management strategies and also define processes for excellence in customer relationship management towards achieving better customer satisfaction
• To measure Customer Delight quotient on an ongoing basis and use the quotient as an important variable while rewarding performance

Educational Qualification:

Graduate in Any Stream , Preferably Engineering Background
Substantial knowledge of the purpose and functions of Facility Management at Warehouses.

Competencies:
Leadership quality
Good communication skills
Result oriented
Effective Team Management
High level analytical and problem-solving skills with a solution focus
Negotiation Skills
Decision making ability

Reference ID - GH/CRS/Lead Warehouse Operation/JC//21032018//74550