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Experience: 5-6 Years | Salary: INR Client is One of The Best Paymaster in The Industry | Opening(s): 1 | Posted Date : 2018-03-26
Hiring For One of The Leading Banking Firm
Job Description
  • Hands on expertise in managing Artificial Intelligence , Machine learning & Robotics platform with proven record of project delivery
  • Ability to support and lead the project for Chatbot rollout and other RPA initiatives within Customer Services.
  • Work closely with the IT team and from other functions to gather requirement covered under the scope of the Chatbot project
  • Lead the complete Content Management for NLP learning and responsible for factual correctness of the response from Chatbot
  • Role would require detailed understanding of backend and frontend processes within customer services , designing of the customer journey on Chatbot platform
  • Track and monitor the effectiveness of responses by the BOT and derive actionables for further actions with an overall objective to reduce contacts over traditional channel.
Desired Profile
  • Hands on expertise in managing Artificial Intelligence , Machine learning & Robotics platform with proven record of project delivery
  • Ability to support and lead the project for Chatbot rollout and other RPA initiatives within Customer Services.
  • Work closely with the IT team and from other functions to gather requirement covered under the scope of the Chatbot project
  • Lead the complete Content Management for NLP learning and responsible for factual correctness of the response from Chatbot
  • Role would require detailed understanding of backend and frontend processes within customer services , designing of the customer journey on Chatbot platform
  • Track and monitor the effectiveness of responses by the BOT and derive actionables for further actions with an overall objective to reduce contacts over traditional channel.

Reference ID - GH/BFSI/Manager Chatbot/JC//07022018//73722

Industries TypeBanking / Financial Services / Broking
Role Manager Chatbot - With Leading BFSI Client
Skills Machine Learning, NLP, Artificial Intelligence, Project Delivery, Project Leading, Content Management, Front End, Robotics
Functional Area Analytics & Business Intelligence
Education UG -B.Tech/B.E. - Computers PG - M.Tech - Computers Doctorate - Doctorate Not Required
Location Gurgaon
Keywords Machine Learning, NLP, Artificial Intelligence, Project Delivery, Project Leading, Content Management, Front End, Robotics
Contact HR
Telephone 91-11-46547700
Email jobs@globalhunt.in
Reference id GH/BFSI/Manager Chatbot/JC//07022018//73722