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Job Details

Experience: 10 - 15 Years | Salary: Not Disclosed by Recruiter | Opening(s): 1 | Posted Date : 2018-01-30
Hiring For A Leading Financial Firm
Job Description

Job Responsibilities: 

  • The position will responsible leading Operations projects along with E2E implementation and roll-out
  • Led system changes/enhancements along with IT team independently,
  • Liaison between operations SME and IT team for implementing or deploying system changes through SDLC lifecycle
  • Strong in conceptualizing ideas & converting into functional & non-functional BRD and UD documents
  • Identify process redesign within operations, present to the senior management and get a buy-in from all stakeholders for implementation
  • Drive Six sigma opportunities within operations, mentor & coach the SPOCS identified
  • Independently & find opportunities of innovation leading to digitalization and automation of operations processes within NBFC/ finance domain
  • Independently manage external vendor assessment for a proposed solution
  • Strong negotiation skills in terms of closing vendor agreements for any solutions/application or software purchase
  • Manage the PMO of projects through robust tracking mechanisms
  • Strong presentation skills in designing a strategic idea and presenting to the senior management
  • Strong in data analytics, cost benefit analysis and impact assessment of projects identified
  • In previous roles, must have led projects basis project management phases with multiple stakeholders
  • Taking initiatives & advising best practices to improve quality & TAT for the unit
  • Knowledge of basic system/application architecture components
  • Affluent in SAS VA, SPSS is an added advantage
  • Strong communication skills to interact with Peers from the teams / cross functional & Senior Management.
  • Should have managed a Team of at least 5-6 employees
Desired Profile


  • Six Sigma Black Belt/Master Black Belt certified At-least have driven 3-4 single handedly black belt projects with proven results.
  • Project management Professional (PMP from PMI), or CAPM (from PMI) or PRINCE 2 practitioner
  • Have been into Strategic roles in terms of driving overall operations level projects and exposed to various kinds of projects like system enhancement, process redesign and process improvement
  • ITIL V3 knowledge will be preferred
Industries TypeBanking / Financial Services / Broking
Role Project Head
Skills Project Management, PMO, Data Analytics, SASS, PSS, Rollout
Functional Area ITES, BPO, KPO, LPO, Customer Service, Operations
Education Doctorate - Doctorate Not Required
Location Mumbai
Keywords Project Management, PMO, Data Analytics, SASS, PSS, Rollout
Contact HR
Telephone 01146547700
Reference id GH/BFSI/Project Head/JC//29012018//73522