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Experience: 6 - 10 Years | Salary: Not Disclosed by Recruiter | Opening(s): 1 | Posted Date : 2018-01-15

Hiring For	Hiring for Leading iron & steel firm
Designation	Senior Manager Consumer Experience
Job Description	Build customer loyalty and referrals, ensuring best in class installing and complaint management & Ensure Time-Bound Closure of all consumer complaints. Close coordination and interaction with Customers. Continuous analysis of customer satisfaction score, Improvement in feedback processes.
Desired Profile	Knowledge in Product and market segment knowledge, commercial acumen, knowledge of customer services, Analytical Skills
Industry	Iron and Steel
Functional Area	ITES, BPO, KPO, LPO, Customer Service, Operations
Skills	Complaint Management, Senior Management, Customer Satisfaction, Customer Loyalty, Consumer Complaints
Education	PG - MBA/PGDM - Marketing
Location	Kolkata
Contact	HR
Call on	91-11-46547700
Email	jobs@globalhunt.in
Reference id	GH/EPC/Senior Manager Consumer Experience/JC//27122017//72920