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Experience: 8 - 12 Years | Salary: Not Disclosed by Recruiter | Opening(s): 2 | Posted Date : 2017-12-07
Hiring For A Reputed Client of GlobalHunt
Job Description
  • Should handle the complete operations of branch.
  • Should take the control of branch profitability.
  • Should work with operations team to ensure timely delivery.
  • Should look after the billing and collections of the complete branch.
  • Should have the detail report of proof of delivery of goods.
  • Coordination with necessary departments for any emergency.
  • Should manage and handle all the businesses operations related to branch.
Desired Profile

SALES OBJECTIVES

  • Maximize sales performance to achieve the sales target of the Branch for:
  • Liability products [Current /Savings /Term deposits]
  • Investment services
  • Credit Cards
  • Demat
  • Ensure effective Relationship Management by monitoring the movement of the top customers of the branch
  • Minimize value and number attrition of the top quartile of customers of the branch.
  • Device strategies to counter competition and maximize market share in the Catchment area of the branch, by below the line activities and promotions.
  • Implement cross-sell programmes for mortgages, auto, and personal / professional loans and future CB products.
  • Provide support for new product launches, and champion new sales initiatives
  • Devise and implement a customer acquisition and retention programme
  • Nurture and upgrade the existing customer portfolio to Excel and Priority Banking

CUSTOMER SERVICE

  • Ensure all branch processes are followed as per laid down guidelines
  • Monitor CSS ratings and ensure continuous improvement if below bench-mark
  • Achieve good SQ audit ratings
  • Monitor and track transaction volumes and ensure effective transaction migration to non branch channels
  • Ensure PFC and teller productivity are at optimum levels

OPERATIONS AND COMPLIANCE

  • Ensure minimum grading of 2 in all internal/RBI/MESA audits conducted at the branch
  • Ensure compliance to all Operations health documents like KCD/KRI/OPS manual
  • Ensure timely and accurate preparation of all returns both internal and statutory for sales and service
  • Ensure smooth functioning of locker operations, where available

REVENUE AND COST MANAGEMENT

  • Lead revenue generation and profitable growth by focusing on:
  • Improved deposit mix comprising Current and Savings accounts
  • Waiver Tracking and Management
  • Non-funds based income
  • Ensure various costs are managed within budgets

CHANGE MANAGEMENT

  • Implement change initiatives in the areas of:
  • Branch space rationalization
  • Transaction migration
  • Systems implementation
  • Process Re-engineering
  • Premises reconfiguration

PEOPLE MANAGEMENT

  • Ensure branch staff work as a cohesive motivated and top performing sales and service team
  • Achieve high employee satisfaction and retention of good performers
  • Identify and address training needs of staff on an on-going basis.

SEGMENT OWNERSHIP

  • Implement all segment/ product initiatives in the catchment (PRB/ NR/ SME/ Mortgages)
  • Jointly own the delivery of segment / product (PRB/ NR/ SME / Mortgages) targets with the segment associate directors

OTHERS

  • Premises management in areas of merchandising, housekeeping as well as store management
Industries TypeBanking / Financial Services / Broking
Role Branch Manager
Skills Investment banking, HNI, NRI, Portfolio
Functional Area Sales , Retail , Business Development
Education Any Graduate
Location Hyderabad & Cochin
Keywords Investment banking, HNI, NRI, Portfolio
Contact HR
Telephone 91-11-46547700
Email jobs@globalhunt.in
Reference id GH/BFSI/Branch manager/ JC//25052016//60688