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Experience: 7 - 12 Years | Salary: Not Disclosed by Recruiter | Opening(s): 1 | Posted Date : 2017-09-12
Hiring For A Reputed Client of GlobalHunt
Job Description
  • Ensuring timely and effective Clinical Application Support & clinical operations & the safe and appropriate delivery therapy & Training.
  • Ensures that all activities are conducted in a timely and cost-effective manner and in compliance with organizational values, professional standards, internal policies and applicable regulatory requirements.
  • Ensures that work unit activities, productivity, and/or quality indicators are documented in accordance with organizational guidelines.
  • Resolve of daily clinical administrative and operational issues. 
  • Monitors/troubleshoots service recovery and other escalated concerns and resolves within defined scope of responsibility.
  • Collaborates with other departments to address and resolve problems, share information and enhance overall effectiveness/productivity. 
  • Ensures all aspects of clinical operations are conducted and documented in compliance with Regulatory Compliance:
  • relevant internal policies, standards/procedures, and applicable regulatory requirements.
  • Assesses on a continuous basis, services, patient outcomes, quality control, customer satisfaction, staffing needs and operational effectiveness to ensure optimal care and delivery. 
  • Ensures that internal controls are sufficient to provide for accurate complete and compliant programs and processes. 
  • Identifies need for changes in standards, programs and services and develops recommendations for consideration by the Supervisor.
  • Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times.
  • Adheres to and exhibits our core values:
  • Maintains confidentiality and protects sensitive data at all times.
  • Adheres to organizational and department specific safety standards and guidelines.
  • Works collaboratively and supports efforts of team members.
  • Demonstrates exceptional customer service and interacts effectively with Customers, physicians, visitors, staff and the broader health care community.
Desired Profile
  • Candidates must have Hemo-Dialysis/Renal exposure, must be willing to travel
  • Candidate is required to discuss therapy and product with doctors, be available during an emergency when Hospital staff cannot operate the machines and explain the procedure to them and give product demonstration to doctors, train hospital staff for handling the product and conduct training programs in case of new installation of machine.
Industries TypeMedical / Healthcare / Hospitals
Role Clinical Leader - Acute Renal
Skills Sales, Customer Satisfaction, Regulatory Compliance, Clinical Operations
Functional Area ITES, BPO, KPO, LPO, Customer Service, Operations
Education UG -B.Sc - Any Specialization, Nursing PG - MS/M.Sc(Science) - Any Specialization
Location Hyderabad
Keywords Sales, Customer Satisfaction, Regulatory Compliance, Clinical Operations
Contact HR
Telephone 91-11-46547700
Reference id GH/PHL/Clinical Leader-Acute Renal/JC//27072017//70261