Job Details

KEY RESPONSIBILITY AREAS:

Revenue Generation

performance Acquire, retain, deepen portfolio to maximize sales to achieve revenue targets through liability products (Current /Savings /Term deposits), wealth management products and asset related products (secured, unsecured)

Grow AUM and Sales revenue on a month on month basis

action Support Branch Managers in developing and implementing plans to achieve business objectives

current Increase product per customer on a regular basis within customer base

organized at Organize and participate in all promotion activities the branch

Operational Governance

Minimize account opening rejections

Main Risk?tain standards to comply to Group Audit, Operational Assurance, BM, AD,TL in Spot Checks.

Customer Experience Management

Customer query handling / complaint resolution

Specific initiatives taken to improve service and reduce bottlenecks and customer complain
Ensure effective relationship management by monitoring the movement of the customers and implement a customer retention program