Job Details


Experience: 3 - 7 Years | Salary: INR 8,00,000 - 12,00,000 P.A | Opening(s): 1 | Posted Date : 2016-08-08
Hiring For One of the Reputed Education Singapore Based Company
Job Description

Responsible for increasing retention to 95% and upgrading all member schools to Full-Program.

S/he will do this by taking fierce ownership of program implementation in schools, tracking customer satisfaction on product/service to exceed owners expectation, listening, resolving complaints within 48 hrs, and thereby building credibility & rapport with owners & principals.

Ensure 100% collections through hands-on knowledge of each account and relentless follow-up. Direct responsibility for a team of 4-8 education coaches, planning and monitoring of their their service calendar & feedback, and secure help from BSQI to hire, train, and solution. Handle emergency situations on product/service, which may lead to customer dissatisfaction.

Desired Profile

Responsible for increasing retention to 95% and upgrading all member schools to Full-Program.

S/he will do this by taking fierce ownership of program implementation in schools, tracking customer satisfaction on product/service to exceed owners expectation, listening, resolving complaints within 48 hrs, and thereby building credibility & rapport with owners & principals.

Ensure 100% collections through hands-on knowledge of each account and relentless follow-up. Direct responsibility for a team of 4-8 education coaches, planning and monitoring of their their service calendar & feedback, and secure help from BSQI to hire, train, and solution. Handle emergency situations on product/service, which may lead to customer dissatisfaction.

Industries TypeEducation / Teaching / Training
Role Sales/Business Development Manager
Skills Retention, Customer Satisfaction, corporate sale, enterprise sale
Functional Area Sales, Retail, Business Development
Education UG -Any Graduate PG - MBA/PGDM - Any Specialization Doctorate - Doctorate Not Required
Location Delhi/NCR(National Capital Region), Chandigarh, Lucknow, Trichy, Vijayawada, Salem
Keywords Retention, Customer Satisfaction, corporate sale, enterprise sale
Contact Pooja Bajaj
Telephone 01146547700
Email pooja.bajaj@globalhunt.in, jobs@globalhunt.in